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Hello there!
Welcome to Trifler!
We hope that Trifler is meeting your expectations. We are pleased that you trust your time with us and you are making the most with us. We hope you are finding trifler enjoyable and having a great time with trifler. Your privacy is important to us. We Put a lot of effort into making this policy as clear and engaging as possible because we actually want you to read it ! We are here to guide you through the "ins" and "outs" of what this privacy policy holds and why and how we are serving you so get comfortable grab the beverage of your choice and dive into the experience with us !
This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our app, websites, and other digital services (collectively referred to as the "Services"). We suggest you to also read in this combination with Terms and Conditions of use.
As we hope you are Enjoying Trifler's mobile application and our website (www.trifler.in) and our microsites Link ,we collect some of your data through our services or any other electronic communication sent through or in connection with Trifler Services and this policy applies to how In addition, you may choose to use the App or Sites to share the information with other users, including your friends and contacts (“Users”). We may also need to share your information sometimes which is further explained in this privacy policy.
This Policy explains how we protect your personal data when we transfer it, so please read very carefully to understand and we want you to understand that this document is an electronic record that requires publishing the rules and regulations of privacy policy and terms of use for access of usage of www.trifler.in Website and trifler applications for mobile and handheld devices. Trifler's policies and practices regarding your information and how trifler will treat it.By accessing or using its services and/or registering for an account with Trifler, you agree to this privacy policy and you consent to Trifler’s collection, use, disclosure, retention, and protection of your personal information as described herein. If you do not provide the information Trifler requires, Trifler may not be able to provide all of its services to you.
The App and Sites are operated by the “TRIFLER"(also referred to in this policy as “we” or “us”) which includes (all trifler website and microsites), all of which are controllers of personal information collected and processed through the TRIFLER App and Site.
Data Protection Officer :
Email Address :
Post Address :
This privacy policy applies to websites, apps, events and other services we operate under the Trifler brand. Whether you are searching for your companion, joining us at one of our events, or using any of our other incredible services, this policy has got you covered. For transparency all of these services are referred as our 'service' in this privacy policy. If Because of some reasons one of our services requires its own separate privacy policy then that policy will be made separately and made available to you, and that policy –note that not this privacy policy -- will apply. This policy also applies to information that you provide to, or that is collected by, any third-party, such as restaurant at which you make reservation and/or pay through Trifler's Services and social networks that you use in connection with its services. Trifler encourages you to consult directly with such third parties about their privacy policies or privacy practices.
As it all goes without saying, we can't help you develop meaningful connections without you providing some information about yourself, like basic profile details and the type of people you'd like to meet. Using our services also generate some information, such as when you logged in and how you use our services so, we also collect data from third parties like when you access the service through an account you already have on another platform(example;- Facebook, Google or apple) or when you upload information from your account on another platform to complete your profile. BY using the Trifler Platform and the Services, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy please do not use or access the Trifler Platform.
Information you Provide Us and the data we collect include
When you download the app and create an account ("Account"), you provide us with the basic information for your account to be set up which is (""registration information"") about you, such as :
• Mobile number
• Your FULL NAME
• E-mail
NOTE:-
Other Users on the App can publicly View your Name, Photos you have shared, Age, Occupation, Coupon You have Purchased, Ratings you have given and received.
The source terms you have looked up and results you have selected such as places, users etc. will be used to optimize and tailor the app suggestions according to your preferences.
Trifler does not collect your browsing history outside of the app. The only browsing history collected pertains to activities conducted within the Trifler app.
All communications and chats within Trifler are encrypted to ensure your privacy and security.
When you make a purchase, we keep the details of the transaction (example, what you purchased, the date of the transaction, the price, the mode of payment). The exact data depends on the payment method you choose.
A Mandatory Photo verification or photo and ID verification that involves the collection of face geometric data, which may be considered biometric data in some jurisdictions. Trifler will ask for camera permissions to capture your face geometric data for verification purposes.
Trifler may also obtain information about you from third parties such as partners, marketers, third -party websites, and researches, and combine that information with information which we collect from origin about you to create a safe environment for you and others to enjoy.
Trifler may anonymize and/ or de-identify information collected from you through these services or via other means including via the use. As a result, our use and disclosure of aggregated and/ or de- identified information are not restricted by this privacy policy. It may be used and disclosed to third parties without limitation.
Using this service involves the collection of data from an above the device(s) you use to assess our services including hardware and software information such as IP address, device ID and type app settings and characteristics, app crashes, advertising IDS and identifiers associated with cookies or other technologies that may uniquely identify a device or browser. For more information about cookies, check our Cookie Policy.
Using these services also generates some data about your activity, including how you use it (for example when you're logged, features that you have been using, actions you have taken, information shown to you)or any other feature that you were interacting with(for example searching, matching, communicating).
You may provide us with a copy of your government issued ID which will help us under some circumstances to identify that you're who you say you are.
Note:-We use the information you provide to us to enhance the functionality and improve the quality of our services and to enhance the user experience while using our services. We also use this information to display the relevant advertising, provide support, and to communicate with you to comply with our legal obligations. For your protection and the protection of all of our members we may ask you for information to verify your identity or authority to act on behalf of a member before we can answer the above request. We wouldn't want someone else to get in control of your data ! Clearly keep in mind, that we may reject requests if we are unable to authenticate you , if the request is unlawful or invalid, or if it may infringe or trade secrets of any intellectual property or the privacy of other users. If you wish to receive information relating to other members, such as a copy of any message you have received from them, the other member will have to make a request themselves.
Trifler application is fully encrypted. Trifler does not store any credit /debit card details. Trifler shall not be liable for any loss or damage sustained by user as a result of any disclosure(in advertent or otherwise) of any information concerning the user's account, credit cards or debit cards in the course of any online transactions or payments made for any product and/ or services offered through the platform. If in case any personal information is shared by you with trifler, which is not requested by trifler during registration,(whether mandatorily or optionally) Trifler will not be liable for any information security breach or disclosure in retention to such information.
We recommend and encourage you (and all our members) to think carefully about the information you disclose about yourself. We also do not recommend that you put email addresses, URLs, instant messaging details, phone numbers, full names or addresses, credit card details, national identity numbers, drivers’ license details and other sensitive information which is open to abuse and misuse on your profile. When you post information about yourself or use the messaging function to communicate with other Users, the amount of personal information you share is at your own risk. Trifler will not be responsible for the amount of information you disclose or your sensitive information on your Profile, Bio or in Chats.
For safety and security and to ensure you have the best possible user experience, we require Users to verify their accounts by mandatory photo verification using face recognition technology and ask for your mobile phone number. We want to make sure that you are not a robot! We also want to avoid fake Trifler accounts from being created and ensure that everyone on Trifler is genuine. Accounts If Any, used for malicious activities and cybercrime or they threaten the Trifler network and spoil things for everyone, will be banned From Trifler. This verification is required by us for the prevention of fraud. The scan may include the user of facial recognition technology, to ensure that you are who you say you are. We do not add the verification photo to your profile. We retain the scans so that we can verify you in the future and for our record-keeping purposes until we no longer need them for such purposes or for two years after your last interaction with us, whichever occurs first. After the applicable retention period expires, we take commercially reasonable steps to permanently and securely delete the scans from our system.
If you decide to purchase any of the coupons present on the app Whether by being a Host or a Guest or you want to buy our premium services, we will process your payment information and retain this securely for the prevention of fraud and for audit/tax purposes. Trifler uses automated decisions to prevent fraudulent payment transactions being processed as part of its anti-fraud procedures. In order to do this, our systems check payment transactions for behavior that indicates breaches of our Terms and Conditions of Use. If a transaction meets certain criteria that demonstrate that the Terms and Conditions of Use are likely to have been breached and the transaction is likely to be fraudulent, the relevant transaction may automatically be blocked. Where a transaction is blocked, the user will be notified that their transaction cannot be processed and affected Users can contact Trifler to contest the decision. Please note that if your account is blocked for any reason, any account(s) that you have on other Trifler platforms/applications, may also be blocked as part of our anti-spam and anti-fraud procedure
If you have granted trifler access to your location in your device's settings, when you use your mobile, we will collect information about Wi-fi access points as well as other location information about your longitude or latitude or altitude, the time and the location information is recorded to customize this service . We may save your device coordinates to offer certain features to you, this information helps us identify your physical location and we use it to personalize the app and make it easier for you to interact with other users by enabling the general locality information to be displayed to user seeing your profile and showing you the profiles of other users who are near you and provides you a better information about the ambience, cafes, gyms, activities and other various dining spaces in your area including applicable promotions around you. Even if you have given trifler access to your location, then also you can withdraw your consent at any time by turning this off. If you decline this permission, features that rely on precise geolocation may not be available to you. You can do so by the following methods:
• iPhone :- settings, privacy, location services, trifler.
• Android phone :- settings, location, trifler, permission location
We collect information about your device when you use the App including the unique device identifier, device model, and operating system, for a number of purposes, as set out in this policy. In addition, if you permit us to do so, the App may access your device’s address book solely in order to invite someone from your contacts. To ensure a safe and trustworthy experience on Trifler, we collect and utilize photos exclusively for identity verification purposes. This vital process helps us confirm your authenticity, enhancing our ability to prevent fraudulent activities and maintain a scam-free environment for all users. Your photos play a crucial role in verifying that profiles are genuine and that interactions on the platform are between real people. We understand the importance of privacy and are committed to handling your photos with the utmost care and respect. All images are stored securely and used solely for the purpose of verification. Our dedicated team employs robust security measures to protect your data and ensure it is never misused. By upholding these standards, we aim to foster a trustworthy and enjoyable experience for everyone on Trifler.
When you visit our Sites or when you use our App, we may collect personal data from you automatically by using cookies or similar technologies. A cookie is a small file that can be placed on your device or browser that allows us to recognize and remember you. If you would like to find out more about cookies, including how we use them and what choices are available to you, please refer to our Cookie Policy.
If you contact our Customer Support team via our email contact-us@trifler.in, we will receive your email address, and may track your IP address, as well as the information you send to us to help resolve your query. We will keep records of our communications with you, including any complaints that we receive from you about other Users (and from other Users about you and complaints of you from any of our registered partners) for 2 years after deletion of your account.
We Use the information that we collect for following purposes, including:
Trifler’s objective is to establish benevolent and fair connections. We have developed matching algorithms to predict your compatibility with other users so we can show you people we think are a good match for you. We use different indications based on users’ profiles on our app (for example, what are your preferences, what are your hobbies ,your interests, similar locality, same budget ,having same professions). We use these indications to recommend the most relevant profiles to everyone to maximize everyone’s chances of finding meaningful connections on our app to Connect with each other over a meal, similar activities or Gym Partners. Our matching algorithms are based on a range of factors and use machine learning to rank profiles for you to maximize your chance of finding compatible matches. We analyze information about how you interact with our app to suggest to you people who are active and available to meet new people. We use your device coordinates, to understand your proximity to other members. The legal basis for processing profile and proximity information is that this is necessary for the provision of our contractual services to you pursuant to Article 6(1)(b) GDPR. Where we process information about your app activity, this is based on our legitimate interests pursuant to Article 6(1)(f) GDPR, and specifically our legitimate interest in generating more personalized and relevant recommendations for who you can match with in our App. Where you have included sensitive information in your profile, such as information about your beliefs, the processing of this information is based on your voluntary and explicit consent.
We use a combination of automated systems and a team of moderators to monitor and review accounts (including photos and any other information uploaded onto user profiles) and messages for content that indicates violations of our Terms and Conditions of Use. If an account or message meets certain criteria that demonstrate that the Terms and Conditions of Use are likely to have been Violated, the relevant account will be subject to a warning and the user’s access may be restricted and/or blocked. Affected Users can contact Trifler to contest the decision.
If you post anything that is inconsistent with our Terms and Conditions of Use, we reserve the right to terminate or restrict access to your Account.
our policy is not to disclose your registration information or except the limited circumstances
| Purpose | Category | Types of Data Disclosed | Examples | Expansion |
|---|---|---|---|---|
| Service Providers | Engaging third parties to perform specific tasks or provide services. | Registration Information: User account details. Personal Data: May include various types of data depending on the service provided. | Payment processors, cloud storage services, or customer support platforms. | Types of Services:IT support, customer service, data analysis, infrastructure management.Security Measures:Contracts and agreements to ensure data protection and confidentiality. |
| Moderators | Monitoring app activity and ensuring content complies with guidelines. | Personal Identification: Name, user registration details. Content Data: Messages, profile information, photographs. | Moderators reviewing usersubmitted content for compliance with community standards. | Roles:Ensuring content compliance, user conduct management, and content approval.Data Protection:Limited access to personal data to avoid misuse. |
| Payment Processing and Telecommunications Companies | Handling financial transactions and telecommunication services. | Payment Information: Cardholder name, address, card number, payment amount, transaction details. | Credit card companies, payment gateways, or billing services. | Regulations:Compliance with payment security standards (e.g., PCI DSS).Data Encryption:Secure handling of financial information. |
| Law and Harm | Complying with legal obligations, protecting individuals, and addressing security issues. | Comprehensive Personal Data: Any data held by Bumble if necessary for legal reasons. | Sharing data with law enforcement during an investigation or legal dispute. | Legal Requests:Compliance with subpoena, court orders, or governmental requests.Emergency Situations:Immediate disclosure to protect individuals from harm. |
| Business Transfers | Handling changes in business structure or ownership. | Comprehensive Personal Data: All data held by Bumble, including registration and usage information. | During mergers, acquisitions, or sales of business assets. | Transition Management:Ensuring continuity and protection of user data during business changes.User Notifications:Informing users of significant changes affecting their data. |
| Marketing Services Providers | Facilitating and measuring marketing and advertising efforts. | Device Information: Advertising identifier, device ID. Location Data: Estimated based on IP address. Demographic Data: Age, gender. Behavioral Data: Data about visits, actions, and interactions with ads. Custom Audiences: Hashed email addresses. | Advertising networks or marketing analytics firms. | Targeting:Use of behavioral and demographic data to deliver personalized ads.Analytics:Measuring campaign effectiveness and user engagement. |
| Anti-Spam and AntiFraud | Detecting and preventing fraudulent activities and spam. | Contact Information: Email address, phone number. Technical Data: IP address, session information, user agent string. Account and Transaction Data: Social network ID, transaction details. | Systems used to identify and block fraudulent accounts or transactions. | Detection Tools:Implementing algorithms and systems to identify suspicious activities.Prevention Measures:Blocking fraudulent transactions and accounts. |
| Aggregated Information | Sharing nonidentifiable data for analysis and profiling. | Aggregated Data: Combined with other data to analyze trends without identifying individuals. | Industry reports, demographic studies, or market research. | Anonymization:Ensuring that data cannot be traced back to individuals.Use Cases:Trend analysis, market research, and improving services |
Please be aware that the platform sometimes contains links to other sites that are not governed by this privacy policy users may be directed to 3rd party sites For more information such as advertise blog content sponsorships vendor services, social networks etc. trifler makes no representation or warranties regarding how your information is stored or used on 3rd party services. We recommend that you review the applicable privacy statement and policies of each third party site link from the personnel to determine their use of your personal information.
Although we want as many people as possible to enjoy our creation, but as for the policy towards age you have to be at least 18 years old to use TRIFLER. As, Trifler is designed for users who are at least 18 years old. We want to ensure that our platform is used responsibly and in compliance with applicable laws. Trifler does not knowingly collect personal information from individuals under the permissible age. We do not target, market to, or solicit information from users below this age threshold.
Detection and Action:If we become aware that a user under the permissible age has registered and provided personal information, we will take steps like
At Trifler, we are satisfied with ourselves on taking all appropriate security measures to help protect your information against loss, misuse, unauthorized access or disclosure. We use dedicated security measures to safeguard the confidentiality of your personal information by secured servers using firewalls.
Unfortunately, no website or Internet transmission is ever completely 100% secure and even we cannot guarantee that unauthorized access, hacking, data loss or other violations will never occur, but here are some handy tips to help keep your data secure:
If you ever think someone has had access to your password or Account, please follow the steps set out (LINK).
Trifler complies with relevant data protection laws, including those of the Republic of India.
The particular rights which are applicable to you. You should make yourself aware of the rights you have under applicable privacy laws in the country you reside in. If you want to exercise any of your rights listed above please visit our FEEDBACK PAGE(link)or email our Data Protection Officer at DPO contact-us@trifler.in or you can also contact us by post at the following address:
PLOT NO 111 KHNO 58/3 Nanda Enclave Najafgarh, New Delhi South West, Delhi.
For your protection and the protection of all of our Users, we may need to request specific information from you to help us confirm your identity before we can answer the above requests.
We want the connections you make through our services to last forever, but if you decide to stop using our services, you can close/delete your account by visiting your profile settings in the app or on our website and your profile will not will no longer be visible to the other members. We will remove your public post from view and/or dissociate them from your account profile
When your account is deleted we make sure it is no longer viewable in the App and after that we will delete your personal information and de identify it so that it is anonymous and not attributed to your identity. But, for up to 60 days it is still possible to restore your account if it was accidentally deleted. After that we begin the process of deleting your personal information from our systems but we may retain information about you in our systems to prevent, investigate, or identify possible wrong doing in connection with the service or to comply the legal obligations.
If in any case your account remain Inactive for 2 years we will automatically Delete your data ,Remove all your public posts and your Profile Information.
We keep your personal information only as long as we needed for the legal basis relied upon and as permitted by applicable law for instance, if you make purchases within the App, some personal data may be kept for tax and accounting purposes, for example, if an account is blocked, we keep some account information and a record of the behavior that led to the block - this information is retained for evidential purposes in case of queries or legal claims concerning the block ,there is an outstanding issue, claim or dispute requiring us to keep the relevant information until it is resolved; or the information must be kept for our legitimate business interests, such as fraud prevention and enhancing Users’ safety and security (for example, information may need to be kept to prevent a user who was banned for unsafe behavior or security incidents from opening a new account).
Warning:Even after you remove information from your profile or delete your Account, copies of that information may still be viewable and/or accessed to the extent such information has been previously shared with others, or copied or stored by others. We cannot control this, nor do we accept any liability for this. If you have given third party applications or websites access to your personal information, they may retain such information to the extent permitted under their terms of service or privacy policy.
As Trifler evolves, we may update this Privacy Policy periodically to remain up to date. As we reserve the right to amend this privacy policy from time to time to reflect changes in the law our data collection and use practices the features of our services or advances in technology. Please check this page periodically for changes. The latest version of the policy will always be available at trifler.com/privacy. If we make any material changes to this policy, we will endeavor to provide you with the reasonable notice of such as via prominent notice on the Trifler Platform, for example, by sending an email to the address associated with your account or by posting a notice within the Trifler app. To the extent permitted under the applicable law, your continued use of our services after we publish or send a notice about our changes to this policy shall constitute your consent and acceptance of those changes through the updated policy.
If you have any queries or questions or any concerns related to this Privacy policy or About your provided information feel free to contact us on contact-us@trifler.in as your feedback is important to us.
When you contact us, you provide us with information that may be necessary to help and address your inquiry data which we access when you write to us your Ip address, and information like your sender email, mobile number including complaints to resolve the Queries and provide you a better user experience.
Reach out our support team and write to us at the following addresses:-
contact-us@trifler.in
+91 78272 68977
PLOT NO 111 KHNO 58/3 Nanda Enclave Najafgarh, New Delhi South West, Delhi.
7-10-2024